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CUSTOMER COMMENTS

Customer Comments
We always like to hear from members of the BassBooks.com community.
Please find below some comments we have recieved over the years.
Click here and let us know your comments. We would love to hear from you!

Hi Dan,
Thanks for the info. And thanks for the best place to buy bass books!
Best Regards,
J. Hemminki – Finland

Dan,
This was the fourth order I placed with BassBooks.com and have been astounded with your service, prices, and selection each time. I've always selected Priority Mail (2-4 days) and have usually received the materials in just 2 days. Your selection of DVDs, books, and VHS tapes is the best anywhere. Keep up the good work!
S. Hudson – CA, USA

Ok Dan,
Everything is working great, I’m able to log in with ease and all my shopping information is stored. I got both Louis Johnson products I ordered just on time, and I’m very glad beeing able to buy directly with you, the treatment is V.I.P and it’s stills a huge advantage for me, than going to a store here. First off all, they don’t usually have the titles I want, and when they do they overcharge, so it’s more expensive than buying with you + shipping.... well, it seems like you got one more customer overseas !
Thank you very much !
B Bianco – Brazil

You guys are amazing. I ordered several books on Saturday afternoon, and they were delivered to my door -- 3,000 miles from you -- on Monday morning. Thanks for the great service!
M. Huber - FL, USA

My order arrived today- so fast!
Thanks very much. I'll be ordering from you again as I continue
learning, and I'm going to pass your URL on to my instructor as well
since you have the discount on multiple item purchases.
A very satisfied customer,
A. Audette-Lente – NM, USA

Thanks Dan! I have been searching for this video everywhere. I am so happy that you have it in stock. Regards.
T. Iannuzzi – MD, USA

Hi Dan,
Many Thanks as always.... message received and thanks for your GREAT service.
Will keep looking for more great bargains.
Regards,
M. Power - Australia

Thank You,
You guys are the best.
B. Frisbie – KS, USA

Hey thanks Dan,
I just want to say how awesome you're site is and thanks for the "repository of knowledge" and all the available information and that you provide.
Thanks again,
M. Rajagopalan – TX, USA

Hi Dan,
I just wanted to let you know how very pleased I am with the service provided by BassBooks.com. I ordered two books last week as a birthday present for my husband; they arrived unbelievably promptly (ordered Thursday, received Monday!!). I'm so impressed, I ordered another. My husband will be absolutely delighted! I'm so glad I stumbled on your site. You certainly know how to provide excellent customer service. You can expect more business in the future from both of us. Thank you so much for everything.
D. Presutti - CA, USA

Hi Dan,
I was impressed in just how fast my order was processed and shipped. I'll be a returning customer.
Thanks,
J. Rivera - CA, USA

Hi Dan,
Thanks for the info.
I look forward to getting the books. You guys are aways great to deal with!!!!
D. Adams - NC, USA

hey i just wanted to say bassbooks.com is the best site for bass books, i just got classical masterpieces for electric bass from bassbooks.com and its cooool.
J. Kuharchek - MI, USA

Once again I got my order from bassbooks.com and it was well-packed and the merchandise better than new.
I think you've got a great thing going there. If you ever need a positive reference, please feel free to use my name and email. Bravo on great service. Best of luck in the future!
I'll be sure to keep giving you my business...
B Kaye - VA, USA

Thought I would let you know I received the replacement books yesterday and to thank you guys for replacing them. I'll be making Bass Book my number ONE Source for music books.
Thanks Again,
D. Meads - GA, USA

THANKS! GREAT SERVICE AND A GREAT VIDEO!
HAPPY NEW YEAR!
D. Ratner - Israel

Hi, Dan!!!!
I have a good news for u,I got the books!Everything is all right,I'm happy now and very satisfied,too.Thanks a lot again,and I hope I'll write u very soon!
All the best!
N. Miletic - Serbia and Montenegro

Hello Dan,
I received the books today.
Thanks for the fast and perfect packaged delivery.
My compliments,
S. Boumans - Netherlands

LOL.............you guys are great. Thanks for all the help, I cant stress to you enough how great it is to be able to talk to a person and have them give answers to questions.
Thanks, I really appreciate this.
J. Velez - NY, USA

Hi everybody,
I just received the books I ordered few days ago. Everything arrived in time and in perfect condition.
My compliments for the package: sturdy box and books packed one by one! I couldn't believe my eyes when I opened the box. This is what I call "customer care"!
Thanks from a satisfied customer from Italy.
G. Dolermo - ITALY

Thanks Dan:
Keep up the good work, I'll shop here again soon, and I'll tell many friends, God Bless you.
J. Borges - FL, USA

Dave,
Got the book a half hour before my lesson showed up! thanks so much!
you all have my future bass book business...
A. Allen - FL, USA

thanx Dan.
I was astounded when i saw all those books that i couldn't find in Australia. Great site.
Regards,
K. Lim - Australia

Hi Dan,
I was so happy to find your site. Its really hard to find books for bass guitar and when i saw your site,
my eyes went crazy. I wanted just about every book you have. Believe me, i think I'm gonna be a repeat
customer for a long time. I just started playing bass and my teacher is very impressed with my progress, good thing i can read music.

Anyhow, thanks for supplying me with a great site. I will definitely recommend you to all i know :)
Thanks,
M. Caraballo - CA, USA

Hi Dan
Picked up my book from the post office yesterday. Must say, the parcel was an artwork of hi-tech book packaging!
Thanks for the personal attention, and all the best.
J. Kruger - South Africa

Dan,
Just wanted you to know the books arrived today - super fast! Thank you for such excellent customer service! As soon as I get through these, there's a bunch more I want to get from you.
R. Pigott - TX, USA

Thanks Dan,
I didn't expect this to go until after the holiday. Great service, as usual,
A. Allen - CA, USA

Dan:
Thank you for your follow-up and the great service! It is much appreciated and please keep up the good work. It's not often that we get good service these days, so I wanted to let you know. Have a good one!
D. Karnas - WI, USA

Thanks for the update – I have found your company a joy to order from. You have a great selection – a selection tailored to the bass player & you get your product to me in one hot hurry! I appreciate it. Craig Miller…
C. Miller - CA, USA

Wow - lighting fast shipping :-)
M. Phillips - IN, USA

Thanks, Dave. I received my package perfectly today. I am very happy with the service I received and mentioned you on the DudePit Forums at: http://www.vintagebass.com/thedudepit/showthread.php?p=39971
D. Cruse - MA, USA

Thanks so much for all your help. I will surely be returning to bassbooks.com!
Best Regards,
S. McKeon - NJ, USA

This site is such a GREAT ressource. I will absolutely buy all my instructional books and videos from your site from now on for sure!!!
Thanks for the good work, keep it up!!!
Kudos,
D. Arsenault - Canada

Dan,
I received the book yesterday(tues).That's quicker than books or magazines are delivered here in England.Thanks for your mail and also for the speedy delivery.
regards
G. Clayton - England

No, Thank You! You really don't know how much it means to here from company that seems like they really care about customer service. By the way, I'm in Afghanistan. I am a U.S Soldier support Operation Enduring Freedom(OEF). I am a Bass Player. I am glad that there is a website just for the bass. I've been here for 7 months, hopefully I'll be out of here next month, so I can get back to my wife, and Bass(laughing) Again, thank you! By the way, I'm about to order something else(laughing)!
Thank You!
J. Baylo/ United States Soldier - Afghanistan

Hi Dan,
Thanks so much for your help in all of this - I've got to commend you on your service, has been the best online shopping experience I've had! shall continue to get all my bass resources from you guys :)
Thanks and regards,
T. Tham - Australia

Dear Dan
All books arrived safe and sound this morning, THANK YOU
Brilliant service
Kind regards
C. Garner - UK

Hi Dan,
I recieved my order today. Just thought I'd let you know that everything came on time and in good shape. It's been a pleasure doing business with BassBooks.com.
Thanks again
J. Finlay - Canada

Dan
Great service – as usual – thanks very much. I look forward to receiving the SLAP DVD as well as the books.
Happy Christmas and the best to you all for the New year at Bass Books.
J. Mortimer - UK


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